Useful Information

Make the right choice.
By making an informed choice. When you, or a loved one, make the move to assisted living, it’s important to ask questions. Get a feel for the place, the people and the potential opportunities the home can afford to someone living there.

When touring an assisted living home, ask the following questions:

Environment/Comfort Level

  • Do you consider the place to be a “home” or a “facility”?
  • What is your first impression?
  • Is the building structured similar to a home with comfortable sitting areas, clean furnishings, soft lighting, low ceilings, low noise levels, short hallways, natural light, plants, and an inviting dining room?
  • Is there a pleasant variety in the color of walls, carpet, wall hangings and furniture?
  • Are there outdoor areas for walking, sitting, gardening, bird watching?
  • Is the home located in a quiet residential neighborhood?


  • Are you greeted by friendly faces and a warm hello?
  • Do the caregivers seem relaxed and attentive to the residents?
  • Are staff members interacting with residents?
  • Is management staff accessible?
  • Is the owner on site or personally accessible if needed?

Services and Amenities

  • Are the bedrooms and bathrooms private?
  • Is nursing staff provided?
  • Is there an activity calendar or program available?
  • Is socialization encouraged?
  • Are there adequate areas for visiting?
  • Is the resident’s need for privacy respected?
  • Is transportation and personal accompaniment to medical appointments offered?
  • Are outside services, such as beautician and nail care, available?
  • Are church services or devotions made available?
  • Is the food homemade by designated dietary staff?
  • Are all services – personal care, assistance with medications, meals, activities – included in the monthly fee?
  • Is the home licensed and inspected by the State of Wisconsin?


  • Does each resident room or bathroom have call lights?
  • Are there “awake” caregivers on duty overnight?
  • Is there 24-hour nursing oversight?
  • For residents with memory impairments, are the doors secured to keep residents from wandering or exiting the home?
  • Is there safe and secure outdoor space available for walking, sitting and relaxing?

At Tanglewood Assisted Living, the answer to each of the above is yes.